Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out a form on our website. This includes:

• Contact form: your name, email address, phone number, and any message you send us.
• Quote request form: your name, email address, phone number, and details about your property or energy needs that you choose to share.

We only collect this information when you choose to submit it. You are not required to provide personal information to browse our website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and contact requests
• Prepare and send you solar system quotes
• Provide customer support and after-sales service
• Communicate with you about our products and services
• Improve our website and the services we offer

We do not sell, rent, or trade your personal information to third parties.

3. How We Store and Protect Your Information

Information submitted through our forms is sent to our official email address (info@sunwareenergy.com) and stored securely. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience. As our website grows, we may use analytics and advertising tools, including Google Analytics and the Meta (Facebook) Pixel, to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. This information is used in aggregate and does not personally identify you.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

5. Third-Party Services

We may use trusted third-party services (such as Google and Meta) to help us operate our website and advertising. These providers have their own privacy policies governing how they handle your data. We encourage you to review their policies:

• Google Privacy Policy
• Meta Privacy Policy

6. Your Rights

Under the Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including providing you with quotes and support, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: